Expert GPS Tracking

At Expert GPS Tracking, we are dedicated to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how our application collects, uses, processes, and protects personal information and device location data when you use our mobile applications and related fleet management services.

1. Information We Collect

We collect information necessary to provide real-time transportation coordination and safety management:

• Location Information: Precise GPS coordinates (latitude, longitude, speed, heading, and altitude) collected from authorized driver devices during active trips and route schedules.
• Account Details: Name, work or institutional email address, phone number, and organization identification code assigned by your institution or fleet administrator.
• Vehicle & Shift Telemetry: Vehicle registration number, route progress, stop arrival and departure timestamps, and passenger pickup status logs.

2. How We Use Location Data

Location data is used exclusively to facilitate transportation operations, including:

• Displaying live vehicle coordinates on authorized parent, student, and dispatcher dashboards.
• Calculating accurate Estimated Times of Arrival (ETAs) at designated pickup and drop-off points.
• Sending automated arrival notifications to passengers as the vehicle approaches their stop.
• Verifying route adherence and assisting dispatchers in emergency response scenarios.

3. Data Sharing and Disclosure

We do not sell, rent, lease, or trade personal data or location coordinates to third parties. Data is shared strictly under the following conditions:

• Authorized Organization Members: Location data is accessible only to verified dispatchers, administrators, parents, and students associated with the specific vehicle or route.
• Service Providers: Secure cloud infrastructure providers who assist in data hosting and message delivery, bound by strict confidentiality and data protection agreements.
• Legal Requirements: Where required by law, regulation, or court order to protect passenger and public safety.

4. Data Security and Retention

All information transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS 1.3). Access to telemetry databases is guarded by strict role-based permissions and multi-factor authentication.

Location telemetry is retained only for the duration necessary to satisfy operational verification, institutional records, and audit obligations, after which it is archived or deleted.

5. User Rights and Device Permissions

You maintain control over the permissions granted to the app:

• Location Permissions: You can manage or revoke location permissions at any time via your device settings (Settings > Apps > Expert GPS Tracking > Permissions > Location). Please note that for drivers, disabling location tracking will prevent starting or broadcasting active route shifts.
• Data Access & Deletion: You may request access to your personal data or ask for account deletion by contacting your organization administrator or our support team.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational or legal practices. Any updates will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our support team: